Register your product.
Keep it covered.
Register within 30 days of purchase to unlock lifetime coverage on eligible PowerPeak and xBase products.
What's covered, and for how long
Three steps to a replacement
Sign in or create an account
Log in to your PowerPeak account, or create one in under a minute.
Register your product
Add your product and proof of purchase. We'll email you to confirm your registration.
Claim a replacement
If something goes wrong, open the Warranty tab in your account and submit a claim. You only pay shipping and handling. Claims are processed in 1–2 business days.
The 30-day rule
Proof of purchase is required for every warranty claim. Bought from a reseller? Contact your distributor or the store you purchased from.
Full warranty terms
PowerPeak Limited Lifetime Warranty (Domestic)
The PowerPeak Limited Lifetime Warranty assures the end user of this product that it is devoid of defects in material and workmanship. If utilized in accordance with any accompanying labels or instructions, it will perform as specified. However, this Limited Lifetime Warranty does not extend to loss, theft, damages resulting from accident, misuse, modification, or normal wear and tear. This warranty constitutes our sole commitment. There are no other express or implied warranties for these products, including any warranty of merchantability or fitness for a particular purpose; and the purchaser's recourse is confined to the repair or replacement of the product. This warranty is only valid in the United States, and the product must have been procured through an authorized dealer.
PowerPeak shall not be liable for any indirect, incidental, or punitive damages arising from the use of any PowerPeak products. The PowerPeak Limited Warranty does not, under any circumstances, cover the repair or replacement of property, including but not limited to, electronic devices and/or other personal property.
PowerPeak Limited Warranty (Domestic): One Year
The PowerPeak Limited Warranty ensures to the end user of this product that it is devoid of defects in material and workmanship. If used in line with accompanying labels or instructions, it will perform as specified for one year from the date of purchase. However, this limited warranty does not encompass loss, theft, damages due to accident, misuse, modification, or normal wear and tear. PowerPeak's warranty is the sole warranty, with no other express or implied warranties, including those of merchantability or fitness for a particular purpose; and the purchaser's recourse is restricted to the repair or replacement of the product. Valid only in the United States, the product must have been acquired through an authorized dealer. PowerPeak is not liable for any indirect, incidental, or punitive damages arising from the use of any PowerPeak products. This Limited Warranty does not, under any circumstances, cover the repair or replacement of property, including, but not limited to, electronic devices and/or other personal property.
xBase Limited Lifetime Warranty
The xBase Limited Lifetime Warranty guarantees to the end-user of this product that it is free from defects in material and workmanship – and that if used in accordance with any accompanying labels or instructions, it will perform as specified. This Limited Lifetime Warranty does not cover loss, theft, damages caused by accident, misuse, modification, or normal wear and tear. The lifetime warranty only covers one replacement per product purchased. This warranty is xBase's only warranty. There are no other express or implied warranties for these products, including any warranty of merchantability or fitness for a particular purpose; and the purchaser's remedy is limited to the repair or replacement of the product. This warranty is only valid in the United States and the product must have been purchased through powerpeak.com or an authorized dealer.
PowerPeak and its associated brands, at its discretion and to the extent permitted by the warranty policy, will:
- repair your product at no charge using new parts or parts that are equivalent to new in performance and reliability,
- exchange your product with a functionally equivalent product that is new or equivalent to new in performance and reliability, or
- replace the product with a product that is the same or of a similar style to the product that the customer returned to PowerPeak under this warranty, or a substitute equivalent to the customer's original purchased product that may not be of like kind (depending on availability).
However:
- Replacement with the same color cannot be guaranteed.
- Replacement or repaired products are warranted as above only for the remainder of the original applicable warranty period.
Urban Sound Gear Limited Warranty
The Urban Sound Gear (USG) Limited Warranty guarantees to the end-user of this product that it is free from defects in material and workmanship for the duration of one year from the date of purchase, subject to proper usage as indicated by accompanying labels or instructions. However, this warranty does not cover loss, theft, accidental damage, misuse, modifications, or normal wear and tear. USG's warranty offers one replacement per purchased product. This warranty is our exclusive commitment to the purchaser, with no other express or implied warranties, including those of merchantability or fitness for a particular purpose. Valid only in the United States, products must be purchased through powerpeak.com or an authorized dealer.
Good to know
What counts as proof of purchase?
An order confirmation from powerpeak.com or a dated receipt from an authorized retailer. Orders placed on powerpeak.com are already linked to your account.
I missed the 30-day window. Am I still covered?
Yes. Products registered after 30 days and within one year of purchase qualify for a 1-year warranty.
Do I pay anything for a replacement?
Only shipping and handling. The replacement product itself is covered.
Will my replacement be the same color?
We'll match it whenever we can, but the same color can't be guaranteed. If your exact item is unavailable, we'll send a functionally equivalent product.
I bought from a reseller. Who do I contact?
If you're a direct reseller, please contact your distributor or source. Shoppers who bought from an authorized retailer can register and claim here with their receipt.
Still need help?
Our support team can walk you through registration or a claim.
